EDA

Return and Refund Policy

Return and Refund Policy

Effective Date: May 25, 2026

At Elevation Digital Agency LLC, we are committed to providing our clients with excellent service and satisfaction. However, we understand that there may be instances where a return or refund is necessary. Please read our Return and Refund Policy carefully.

1. Returns

We accept returns on our services under the following conditions:

  • Service Dissatisfaction: If you are not satisfied with the deliverables, please contact us within 3 days of receipt. We will work with you to address your concerns and make necessary adjustments.
  • Service Cancellation: If you wish to cancel a service before it has started, you may do so within 3 days of placing your order for a full refund.

2. Refunds

Refunds will be processed in the following situations:

  • Non-Delivery of Service: If we fail to deliver the service as promised, you are entitled to a full refund.
  • Service Adjustment: If we are unable to resolve your concerns regarding our services within 14 days, you may request a refund for the portion of the service that did not meet your expectations.

3. How to Request a Return/Refund

To initiate a return or refund request, please contact us at Support@Elevation-DigitalAgency.com with the following information:

  • Your name
  • Order number
  • Reason for return/refund
  • Any supporting documentation or evidence

4. Processing Time

All return and refund requests will be processed within 14 business days after we receive your request. If approved, refunds will be issued to the original payment method.

5. Changes to This Policy

We reserve the right to modify this Return and Refund Policy at any time. Changes will be posted on this page with an updated effective date.

For any questions or concerns regarding this policy, please feel free to reach out to us.

Thank you for choosing Elevation Digital Agency LLC! We value your business and strive for your satisfaction.